FAQ
Preparing Your Print Files
For the best printing results, please follow these detailed file preparation guidelines before submitting your order. This ensures your designs are printed accurately and professionally.
β What File Formats Do You Accept?
We accept the following formats for uploads:
- AI (Adobe Illustrator)
- EPS
- JPG
- PNG
- PSD (Photoshop)
π¦ What Is the Maximum Upload File Size?
The combined maximum file upload size is 100MB. You may upload multiple files as long as the total does not exceed this limit.
πΌοΈ What Is the Required Image Resolution?
All submitted files must be a minimum of 300 DPI (dots per inch). Web images at 72 DPI are not suitable for print and will result in poor quality.
π What Color Mode Should I Use?
All files must be submitted in CMYK color mode. RGB files may shift during conversion and affect final output.
βοΈ What Is a Bleed and Why Do I Need One?
A bleed is the area beyond the trim that ensures your artwork extends to the edge of the final cut. We require bleed to prevent any white edges from showing due to minor cutting shifts.
β Bleed Guidelines:
- Add 0.125β (β
β) to each side for:
Business Cards, Flyers, Postcards, Brochures, Rack Cards, Letterheads, Posters, etc.
π Example: Final file size for a 3x2 card = 3.125" x 2.125" - Add 0.25β (ΒΌβ) to each side for:
Banners, Catalogs, Folders, Calendars, DVD/CD Covers, Yard Signs - Special Shapes or Rounded Corners: Use 0.25β bleed
π What Is a Safe Zone?
Keep all critical elements (text, logos, contact info) at least 0.125β inside the final trim edge. Content outside this zone risks being cut off.
π€ How Should Fonts Be Handled?
- For PDFs: Embed all fonts
- For EPS: Convert fonts to outlines
- Quark Express: Include all fonts and images
π² Should I Include Borders?
We do not recommend borders in your design, as they may appear uneven due to trimming shifts.
π Can I Use Crossover Images in Perfect Bound Booklets?
No. We advise against using crossover images or text across the spine, as these elements may get lost in the gutter or misalign after binding.
π Want to Learn More? Watch These Tutorials
Need Help? We're Here for You
If you need further assistance, visit our Contact Us page or log in to your account to track orders and upload files.